Product Training

“Testing Water Worldwide” is an informal Wagtech motto and it’s becoming more and more appropriate. Increasingly, as we continue to supply water test kits all over the world, the importance of both training and technical support are being recognised and acknowledged as being instrumental in the long term success and sustainability of any project.

Through a well established network of regional offices, agents and distributors, we can offer a range of services. Training is one of these.

At Wagtech, the provision of training has been an integral part of our strategy for a long time. As highlighted previously, the ability to support our test kits in remote locations is essential to us, as well as to the end-user, and it’s what sets Wagtech aside from other companies.

Training is always tailored around customer’s specific requirements, everyone is different, and at Wagtech we are flexible enough to be able to accommodate most people’s wishes. For small informal training sessions our local representatives are often better placed and knowledgeable enough to provide this service and more often than not they will offer this service for no charge.

Alternatively for bigger projects, such as bespoke envrionmental surveys or mobile laboratories, where complex training of large groups is required and on a number of different products, then our own UK based consultants will travel to country to carry it out. Our staff travel all over the world, to locations where you might not expect to find us! Over the past year we have travelled to numerous countries to carry out training and these include Iraq, North Korea, Darfur (Sudan), Bande Aceh (Indonesia), Mali, Niger and Afghanistan. There are many more.

In instances where large numbers of the Wagtech water test kits are purchased we will often carrying out the training Free of Charge, however, when we do have to charge a fee, it is only ever on a cost basis and purely to cover our expenses. We do not look to make a profit from a service we consider as vital to the successful use of our products.

Organisations all over the world, such as UNICEF, WHO and many of the NGOs have all had in-country training provided by Wagtech.

For the portable water test kits we have a basic water monitoring course that provides an ideal platform for both first time users and experienced technicians alike. The kits are designed to be easy to use and after the standard three day course even a beginner will be capable of carrying out their own field based water quality testing, even using the advanced Potalab kit. So feel free to contact us for more information on any training issues you have in mind. We are always pleased to provide advice on equipment selection, or any technical queries that you may have.

We look forward to hearing from you.